Package tracking software, sometimes also referred to as or delivery tracking software, is used in mailrooms to manage and track packages and deliveries to individuals, buildings, offices, and rooms of their intended recipient. This package tracking software allows employees to receive packages and have the delivery person capture information about the date and time of the package delivery as well as who received the package. In many instances, signatures can be captured to prove that the package was delivered and that there is accountability in the delivery system.

This system is for in-house package delivery and is not intended for courier or supply chain management. It is not intended to replace logistics operations in warehousing or distribution.